Frequently Asked Questions
Everything you need to know about the Mutant experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location, usually between 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.
How do I ensure I choose the right size?
Mutant apparel follows a modern, tailored fit. We recommend checking our detailed size guide on each product page, which includes specific measurements for chest, waist, and length.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.
Are your garments sustainably made?
Yes, we prioritize ethical manufacturing. Our collections use organic cotton and recycled polyester, and we work exclusively with factories that ensure fair wages and safe working conditions.
Can I track my order in real-time?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress until it reaches your door.